Returns and Exchange Policy

We take every measure to ensure that our production standards are both ethical and quality assured. We know you're going to love your order but if for any reason you have any issues, please lodge a return by contacting our team.

You have to contact us within 24 hours if there is any problem with the order. Any complain lodge after this period of time will not be accepted. Returns or exchange of goods is only allowed if is the wrong item or wrong size sent out , Others personal reason like "I didn't like it " , "Not suitable for me " ......etc is not acceptable for returns and exchange. For hygienic reasons it is against the law to exchange or refund underwear, except in the case of a faulty garment, in which case we will organise an immediate replacement sent to you .

All returns enquiries will be responded to by our support team within 1 business day and exchanges will be sent immediately following the receipt of the exchanged products. The cost of returning the item(s) by post is at the expense of the customer, unless faulty or wrong item sent to you.

For any additional enquiries, please contact us.